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Application Engineer

Location : Monroe, NC
Job Type : Direct
Reference Code : TGJ_AE
Hours : Full Time
Required Years of Experience : 3+
Required Education : Bachelors Degree in Engineering
Travel : No
Relocation : No
Industry : Engineering

Job Description :

SUMMARY:


The Application Engineer will be responsible for product selection, proposal preparation, sales support, and contract management of, parts, and services.


 


 


KEY RESPONSIBILITIES:



  • Provide data analysis contributing to Daily Management KPI’s, enabling problem identification and resolution insuring the highest level of Technical Sales support to our customers.

  • Serves as primary contact for customers and Field Sales Staff.

  • Timely and accurate proposal generation and submission to customers.

  • Prepare and submits Engineer-To-Order (ETO) documents, supports and submits customer Vendor Document List (VDL) or project/order documentation.

  • Ongoing continuous improvement activities including data analysis support and assistance with root-cause, and countermeasure action for metric misses.


 


 


ESSENTIAL DUTIES:



  • Key technical liaison between Field Sales, Engineering, and Operations.

  • Reviews project specifications and/or customer documents and determines the extent of technical and commercial compliance.

  • Makes technical selections using internal selection software and where not possible, interacts with key inside technical resources to determine solution to satisfy specification.

  • Interfaces with vendors for selection of peripheral equipment for system integration.

  • Enables resolution of customer issues by interfacing with key team members to support customer needs.

  • Prepares detailed technical/commercial proposal for presentation to customer.

  • Provides and/or participates in technical training or sales assistance for domestic and/or international locations.

  • Key interface with customer for technical and informational submissions.


Required Qualifications :

REQUIRED EXPERIENCE: 



  • 3 plus years of manufacturing experience

  • Engineering degree is required

  • Experience dealing with gears and pumps

  • Strong communication skills and ability to be focused on customer oriented activities.

  • Lean or Six Sigma business systems experience, preferably green belt certification.

  • Experience with technical documents; engineering, or quality; and knowledge of ERP systems (SAP, IFS, JD Edwards, Oracle).


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