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BI Scrum Master

Location : Charlotte, NC
Job Type : Direct
Reference Code : MananPatel-RTSMMRCSKSRM
Hours : Full Time
Required Years of Experience : 3+
Required Education : 4+
Travel : No
Relocation : No
Industry : Information Technology

Job Description :

  • Job Location: Charlotte

    Work Experience: 5 - 7 years relevant experience for a software development team, that was diligently applying scrum principles, practices, and theory. Relevant industry experience a plus.

    Key Skills: Certified Scrum Master (CSM)

    Key Responsibilities:

    • Guiding the team and organisation on how to use Agile/Scrum practices and values to delight customers

    • The Scrum Master serves the Product Owner in several ways, including:

    • Ensuring that goals, scope, and product domain are understood by everyone on the Scrum Team

    • Finding techniques for effective Product Backlog management

    • Helping the Scrum Team understand the need for clear and concise Product Backlog items

    • Understanding product planning in an empirical environment

    • Ensuring the Product Owner knows how to arrange the Product Backlog to maximize value

    • Understanding and practicing agility

    • Facilitating Scrum events as requested or needed

    • Assessing the Scrum Maturity of the team and organisation and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organisation

    • Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment

    • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving

    • Facilitating getting the work done without coercion, assigning, or dictating the work

    • Facilitating discussion, decision making, and conflict resolution

    • Assisting with internal and external communication, improving transparency, and radiating information

    • Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog

    • Providing all support to the team using a servant leadership style whenever possible, and leading by example

    Business Skills:

    • Experience in playing the Scrum Master role for at least five years for a software development team that was diligently applying Scrum principles, practices, and theory

    • Experience in collaborating with business partners to define reporting and business intelligence requirements

    • Expertise in creating business requirement and functional requirement documents

    • Experience translating the output of process mapping and user requirements to the Product Owner & Engineering Manager, and together develop cost and timing impact of requirements

    • Ability to collaborate with technical delivery team members to maximize and leverage the understanding of business solution functional requirements and non-functional requirements

    • Experience in developing and maintaining process documentation for existing and proposed processes

    • Experience in developing business cases to support enterprise-wide business intelligence solutions

    • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency

    • Excellent communication and mentoring skills

Required Qualifications :

Technical Skills:

  • Knowledge of Business Intelligence tools like MSTR, MS SSAS etc.

  • Knowledge of data warehouse and data mart concepts

  • Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown technologies, various Retrospective formats, handling bugs, etc.).

  • Knowledge of other Agile approaches: XP, Kanban, Scrum, XP, Crystal, FDD, etc.

  • Awareness and experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games



  • Bachelor’s degree

  • Certified Scrum Master (CSM)

  • Fluent in English (written & verbal)


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