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Applications Support Analyst

Location : Charlotte, NC
Job Type : Direct
Reference Code : RW2
Hours : Full Time
Required Years of Experience : 4+
Required Education : Bachelor's degree in Computer Science, Information Systems or equivalen
Travel : No
Relocation : No
Industry : Information Technology

Job Description :

  • Support a variety of in-house systems daily

  • Act as our internal ERP Power User, supporting all aspects of our applications and integrations, including our test environment, interfaces to external systems, and best practices and continuous improvement initiatives.

  • Support the on-going rollout and recommendation and testing of new features for a field ticketing application along with user support

  • Support additional functionality and other additional features for the applications

  • Assist in supporting the integration project

  • Application testing as part of the ongoing improvement

  • Interface with vendors on an as needed basis


Required Qualifications :

Self-motivated attitude with the ability to interface with both corporate management and peers

Great communication skills

Aptitude for picking up new computer applications, and strong computer skills in general

Excitement and drive to learn new technologies

Demonstrated ability to proactively manage tasks and projects effectively

Prior experience working in an applications support role with an ERP(IRIUM, Dynamics) system highly preferred

SQL querying 

SuiteScript development experience is a plus

ETL and Microsoft Power app a plus





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