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Bilingual Client Service Specialist

Location : Charlotte, NC
Job Type : Temp/Contract
Reference Code : HVC
Hours : Full Time
Travel : No
Relocation : No
Industry : Customer Service and Call Center

Job Description :


 


On this role the candidates will be providing excellent customer service while supporting client’s order entry, order expedites, quoting, returns, price, availability of the products and/or shipments.


 


Responsibilities:


Responsible for performing customer service-related tasks within well-defined procedures using phone and email to supports customers 


Follow up with clients, generates quotes, order tracking


Responsible for compiling data and preparing report for management as needed


 


Job Requirements:




Fluent in both English and Spanish (written and verbal)


1 - 5 years in customer service


Strong computer skills


Experience with Microsoft Office (Outlook, Excel, and Word)


Strong written and oral communications


SAP quote and order experience is a plus but not required



Required Qualifications :
#LI-CC
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