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Collections Specialist

Location : Charlotte, NC
Job Type : Temp/Contract to Direct
Reference Code : Caroline Taylor
Compensation : 19.00 USD/HOUR
Hours : Full Time
Travel : No
Relocation : No
Industry : Credit - Loan - Collections

Job Description :

• Analyzes trends and identifies potential for process improvement within assigned portfolio


• Reviews status of delinquent accounts and communicates with customers, management and sales staff to expedite collection


• Daily communication with customers via email and phone on payment status


• Monitor accounts that are over assigned credit limit


• Work with customers to resolve disputes


• Provide back up to customers to ensure prompt payment


• Participate in account reviews with Sales and Accounting teams


• Prepare credit memos, check requests, and write offs for approval of credit management


Required Qualifications :

• Associates degree in Business or Accounting or equivalent job experience


• Experience in managing a commercial accounts receivable portfolio (2-3 years)


• Possess advanced Microsoft Office skills, primarily Excel (V-lookups and Pivot Tables)


• Ability to communicate clearly and precisely, both orally and in writing


• Willingness to follow procedures; team player; works well under pressure.


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