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Collections Specialist

Location : Charlotte, NC
Job Type : Temp/Contract
Reference Code : Brittany Bice
Compensation : 13.00 USD/HOUR
Hours : Full Time
Required Years of Experience : 1-3 years
Required Education : 2 year degree, 4 year preferred
Travel : No
Relocation : No
Industry : Accounting - Finance

Job Description :

Immediate Openings for Top Notch Commercial Collections Specialist in the Charlotte area. The individual should have strong attributes as it relates to attention to detail, a high level of customer service experience, good time management skills, a sense of urgency, excellent communication and problem solving skills. If you have collections, credit, accounts payable, accounts receivable, or billing experience and love interaction with customers and solving complex problems please apply! 


Duties Include 

  • Analyzes trends and identifies potential for process improvement within assigned portfolio

  • Reviews status of delinquent accounts and communicates with customers, management and sales staff to expedite collection

  • Daily communication with customers via email and phone on payment status

  • Monitor accounts that are over assigned credit limit

  • Work with customers to resolve disputes

  • Provide back up to customers to ensure prompt payment

  • Participate in account reviews with Sales and Accounting teams

  • Prepare credit memos, check requests, and write offs for approval of credit management


Required Qualifications :



• Associates degree in Business or Accounting or equivalent job experience

• Experience in managing a commercial accounts receivable portfolio (2-3 years)

• Possess advanced Microsoft Office skills, primarily Excel (V-lookups and Pivot Tables)

• Ability to communicate clearly and precisely, both orally and in writing

• Willingness to follow procedures; team player; works well under pressure



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