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Entry Level Help Desk Support Analyst

Location : South Charlotte
Job Type : Temp/Contract
Reference Code : CHM
Compensation : open - 14-16
Hours : Full Time
Required Years of Experience : 0-2 years
Required Education : 4 year degree preferred
Travel : No
Relocation : No
Industry : Information Technology

Job Description :

Position: Desktop Refresh- Project


Why: One of our favorite clients in the South Charlotte area is updating all their systems and moving them from Windows 7 to Windows 10 Migration. The team has developed a great training manuel but they need a few techy savvy helping hands to make it happen! 


Contract will run through October 



  •  6AM-3PM shift

  • 3PM-11PM shift


Daily Tasks

  • Windows 7 to Windows 10 Migration/ New Windows 10 Installation using SCCM.

  • Installing additional applications that requires manual installation steps.

  • Copy/Transfer user data from existing laptop to one-drive.

  • Pre and post user communication and follow-up

  • Support common Windows applications and their configurations including MS Office and Outlook

  • Provide resolution of end user's technical issues post migration.

  • Able to perform in a fast-paced environment.

  • Troubleshoot Software and Hardware Issues.



Required Qualifications :

  • College Degree in Information Systems or related field 

  • Currently enrolled in school in IT related field

  • Strong technical skill set

  • Excellent communication skills 

  • Ability to excel in a fast paced environment 

  • Available to start immediately! 

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