Entry Level Help Desk Support Analyst
Position: Desktop Refresh- Project
Why: One of our favorite clients in the South Charlotte area is updating all their systems and moving them from Windows 7 to Windows 10 Migration. The team has developed a great training manuel but they need a few techy savvy helping hands to make it happen!
Contract will run through October
- 6AM-3PM shift
- 3PM-11PM shift
- Windows 7 to Windows 10 Migration/ New Windows 10 Installation using SCCM.
- Installing additional applications that requires manual installation steps.
- Copy/Transfer user data from existing laptop to one-drive.
- Pre and post user communication and follow-up
- Support common Windows applications and their configurations including MS Office and Outlook
- Provide resolution of end user's technical issues post migration.
- Able to perform in a fast-paced environment.
- Troubleshoot Software and Hardware Issues.
- College Degree in Information Systems or related field
- Currently enrolled in school in IT related field
- Strong technical skill set
- Excellent communication skills
- Ability to excel in a fast paced environment
- Available to start immediately!