Field Service Specialist
Location : Charlotte, NC
Job Type : Direct
Reference Code : ML
Hours : Full Time
Required Years of Experience : 3+
Travel : No
Relocation : No
Industry : Engineering
Job Description :
Our client, a leading manufacture and distributor of custom machinery, is seeking a talented Technical Service Specialist to join their growing organization. Duties of this position will include technical support, servicing warranty issues, customer communication, travel to sites, and providing training to end users.
- Provide application support to meet customer expectations.
- Address customers issues and determine action items and best methods for response.
- Prepare service reports and maintain detailed documentation in order to insure inventory control and proper invoicing.
- Perform other and related duties as assigned, directed or within the scope of overall responsibilities
Required Qualifications :
- 3 plus years of field service experience
- Must have experience working with hydraulics and pneumatic
- Excellent communication skills
- Ability to travel 75% (east coast travel)