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Managed Services Analyst / Business Analyst

Location : Charlotte, NC 28202
Job Type : Direct
Reference Code : MananPatel-ASM101
Hours : Full Time
Required Years of Experience : 1+
Required Education : 4+ years
Travel : No
Relocation : No
Industry : Information Technology

Job Description :

*** DIRECT HIRE *** SALARY: $50,000 - $60,000/YEAR *** W-2 ONLY *** MUST BE IN CHARLOTTE, NC TO INTERVIEW ***



 


Our client provides CRM Solutions to their Enterprise Clients across the globe. 


 


COMPANY CULTURE:



  • High Energy

  • Fast-paced technology

  • Willingness to learn

  • Constantly learning new skills

  • Self-Starter

  • Entrepreneurial mindset

  • High Quality & Solution driven


PRIMARY FUNCTIONS FOR MANAGED SERVICES ANALYST / BUSINESS INITIATIVE ANALYST: 



  • Act as a escalation point for implementation team, client success team and/or account management team

  • Work with high-energy team members that are either in Implementation team, Client Success team and/or Account Management team

  • Work with client and internal team members who are responsible for designing CRM platform, configuration, data analysis and data manipulation

  • Must have ability to perform task in

    • learning new technology

    • communicating with client and internal stakeholders

    • strong written and verbal communication skills

    • prior knowledge or be willing to be trained on private equity and investment banking front office business operations

    • eager to understand data relationships and interplay between data and business requirements




ADDITIONAL RESPONSIBILITIES FOR MANAGED SERVICES ANALYST / BUSINESS INITIATIVE ANALYST: 



  • Document client requirements

  • Configure CRM platform based on requirements

  • Analyze client data set to understand impact of the data

  • Utilize Microsoft Excel to normalize data sets and then import / migrate data

  • Hold client and internal team members accountable based on project timelines and budgets

  • Work on multiple project concurrently



Required Qualifications :
REQUIRED EXPERIENCE AS MANAGED SERVICES ANALYST / BUSINESS INITIATIVE ANALYST:



  • Bachelor's Degree Education from reputable school

  • Advanced Excel Skills

  • Leading meetings and communications

  • Comfortable working in a tight deadline environment

  • Comfortable working in a changing environment

  • Taking personal initiatives to get things done


PREFERRED EXPERIENCE FOR MANAGED SERVICES ANALYST / BUSINESS INITIATIVE ANALYST: (THIS IS A BONUS EXPERIENCE IF YOU HAVE IT)



  • Bachelor's or Higher Degree Education in Mathematics, Economics, Finance, Engineer, Computer Science

  • working with large enterprise client

  • working in a changing situations throughout the project


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