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Property Maintenance Director

Location : Charlotte, NC
Job Type : Direct
Reference Code : NAS_MD
Hours : Full Time
Required Years of Experience : 6+
Required Education : Experience & Certs at the least
Travel : No
Relocation : No
Industry : Engineering

Job Description :

As a Maintenance Director, you'll effectively lead a maintenance team and actively participate in the maintenance of the physical condition of a large portfolio of property communities while promoting resident satisfaction.

• Leadership: You'll facilitate a high performing team through frequent communication and coaching of diverse skillsets to ensure property success.

• Quality Control: You'll provide feedback to the team on their work, and aren't afraid to roll up your sleeves to help with work orders and projects.

• Expense Management: You'll review and analyze the property budget to ensure expenses are maintained within guidelines.

• Values: You'll embrace our core values and set an example to the team by demonstrating these values on a daily basis.

• Vendor Management: Leverage long-term relationships with vendors, suppliers, and insurance providers to save money and positively effect the bottom line.

Required Qualifications :

Job Responsibilities

• Lead maintenance team members

• Conduct quarterly connections with team members.

• Make ready vacant apartments

• Supervise and monitor the performance of maintenance team.

• Schedule and coordinate the make ready of vacant units according to Standards.

• Utilize computer reports, checklists and electronic make-ready boards for up-to-date status of condition of units.

• Ensure all vacant unit condition reports/make ready board are accurate for the leasing team.

• Actively participate in painting and repairs when needed.

• Coordinate and ensure quality of work performance of vendors and contractors.

• Monitor overall quality of a make ready unit via inspection prior to being made ready in Onesite.

• Completes service requests

• Assign and coordinate service requests to policy to ensure 24-hr response.

• Actively participate in performing service requests and troubleshooting.

• Coordinate, solicit bids, and monitor quality of work performed by vendors and contractors.

• Participate in the call back of service requests to monitor resident satisfaction.

• Track all service requests through Onesite.

Performs exterior and common area maintenance

• Make regular inspections of the buildings, landscaping, parking lots, sidewalks, lights, signage, playgrounds, pools, etc. to ensure standards, and notify Community Director of any problem areas.

• Oversee and troubleshoot maintenance of pools, spas and amenities. Ensure pool chemical testing is performed daily.

• Monitor trash disposal by outside vendors.

• Leads and participates in the Risk Management Program

• Implement and maintain the Risk Management Program.

• Respond to community emergencies such as, major crimes, fire, weather damage, and serious accidents.

• Using an Incident Report, document damage and/or accidents involving residents and team members according to standards.

• Notify Community Director of accidents, emergencies or disasters.

• Ensure the Safety Policies are in effect.

• Plan, facilitate, monitor, track and participate in regular safety meetings.

• Ensure key control policies are in effect.

• Conduct property inspections to prevent workplace accidents and promote resident safety.

• Maintain alarms and fire/life safety equipment.

• Document and maintain records of location for all power, water, and gas cutoffs, clean-outs, traps and fire extinguishers.

Participate in resident satisfaction programs


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