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Strategic Partner Manager, Global Strategic

Location : Charlotte, NC
Job Type : Direct
Reference Code : TAM
Hours : Full Time
Travel : No
Relocation : No
Industry : Marketing

Job Description :

We are seeking a consultative, analytically minded Senior Partner Manager to join our Customer Care Team supporting one of our premium accounts.These responsibilities will include, but are not limited to, consulting regularly with the client, monitoring and analyzing data, identifying opportunities/ threats, escalating issues, communicating performance trends internally & externally, and overseeing cross-functional projects. You will work with a variety of internal stakeholders including Product, R&D, Business Development, Legal and Sales across multiple offices around the world.

  • Execution: lead day to day operations for key publisher account to help deliver on strategic and operational plans as set by management

  • Data analysis: gather and analyze data, synthesize findings, and make actionable recommendations. Daily, weekly, monthly, and quarterly analysis and status reports will be required to track performance and identify risks/ issues and opportunities

  • Optimization: identify and manage opportunities for growth

  • Internal Consultant: work directly with multiple internal stakeholders and departments to deliver on internal and client initiatives

  • Project Management: ability to organize and take ownership of projects/ programs when required, including technical and new product integrations, with support from Technical Account Management, Product and R&D

  • Client services: meet and consult regularly with clients to understand priorities, review performance, implement changes and share/ sell in product updates



Required Qualifications :


  • 5+ years’ work experience

  • Strong numerical and analytical skills coupled with excellent attention to detail

  • Experience working with large data sets to analyze and draw actionable insights

  • Ability to interface with cross-functional, internal stakeholders and clients

  • Demonstrated project management experience

  • Extremely organized, with the ability adjust priorities as required

  • Intermediate to advanced Excel (PivotTables, Chart creation, IF formulas at a minimum) and Powerpoint skills

  • Technical knowledge/ aptitude and experience working with web development a plus

  • Fluent in English, both spoken and written


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