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Systems Engineer Lead

Location : Charlotte, NC, 28210
Job Type : Direct
Reference Code : RW
Hours : Full Time
Required Years of Experience : 10+
Required Education : Bachelors' Degree required or combination education, certifications, and demonstrable experience
Travel : No
Relocation : No
Industry : Information Technology

Job Description :
The Systems Engineer Lead (Windows/VMWare) position provides leadership level support for all of the VMWare and Windows systems in the work environment. This position will provide technical support and mentoring to other members of the VMWare, and Windows support groups while working with the team to help  set direction for these environments. Key responsibilities will be: • Supports the installation, optimization, integration, troubleshooting and upgrades of all IT systems or component. • Works with the engineering teams to translate design requirements into Microsoft and VMware and cloud solutions. • Assists with the planning, execution, monitoring and control of all engineering project related tasks and activities. • Provides technical support, troubleshooting and complex problem resolution on issues while monitoring and maintaining environment stability. • Documents software and system configuration. • Participates and assists with 24x7 support of the environment. • Addresses and closes technical issues.
Required Qualifications :

  • 10+ years of hands-on experience providing and managing IT infrastructure in multiple office locations.

  • Strong knowledge of servers, LAN/WAN, messaging, Azure, VoIP, security, SQL, data storage, disaster recovery, network/systems monitoring, and mobile devices

  • Hands-on experience with VMWare, Cisco routing/swtiching, and telephony, Citrix environment, Windows server, O365

  • Strong in risk based decision making

  • Able to work cross-functionally with teams

  • Must be able to prioritize projects while in a high pressure environment

  • Ability to communicate and work with employees at all levels


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