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Workforce Operations Strategy Specialist

Location : Charlotte, NC, 28210
Job Type : Direct
Reference Code : RW-WFM
Hours : Full Time
Required Years of Experience : 5+
Required Education : Degree in Business or equivalent combination of training and experience, MBA preferred
Travel : No
Relocation : No
Industry : Information Technology

Job Description :
The WFM Operations Specialist will lead portfolio management, project delivery, and strategic planning for the workforce management function. This role will also play a key part in aligning stakeholders, delivering value, and managing risks.


  • Partner with leadership teams to establish short/long term vision and strategy that aligns with overall business goals and priorities

  • Evaluate and prioritize opportunities against strategy, annual and mid-year planning, budgeting, and road mapping to provide progress to initiatives leaders 

  • Define scope and strategy to drive innovation and improvements

  • Manage end to end WFM process

  • Drive business development for new opportunities and investments with WFM

  • Must ensure planning adheres to best practices and guidlines 

Required Qualifications :
5+ years experience in business/financial analysis and corporate planning

Experience in process design and optimization

Experience making informative decisions that maximize returns

Experience with portfolio resource planning, prioritization, reporting, and budgeting

Lead programs and projects within cross functional business units

Advanced Microsoft office skills


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